Removal of Virus, Worms, Trojans, Spyware, Malware, Adware, Bloatware, and more.

Read that headline above one more time. Did you find some terms you didn't recognize? Bet you did!

There are literally thousands of new viruses created each day, hundreds of new exploits discovered, and all of these exist for purposes you don't want your home or work computer being part of. One of the most common questions we receive is "How did I get a virus? I have antivirus protection!"

Let's cover just a FEW of the ways your computer can get infected:

• Web sites such as MySpace and Facebook are always the target of flash-animated trojans.
• Emails from friends who are on your trusted list, bypassing your virus scanner.
• Your virus scanner, if any, isn't up-to-date or maybe it has been the target of a virus that disabled it.
• Music, Movies, and Videos downloaded from software like Kazaa, BitTorrent, RapidShare, and other file sharing networks.
• Songs transferred from a friend's iPod who didn't know they were infected.
• Visiting malicious web sites designed to look like official sites that collect personal information about you (Phishing)
• Searching for Adult entertainment materials online.
• Simply running your mouse over an infected flash-animation in your web browser! (Yes, that can actually happen)
• Viruses transmitted through Yahoo Messenger, MSN Messenger, MySpace Messenger, etc.
• Free online games that are FILLED with bloatware! (BigFish, PopCap, etc.)
• Pre-Installed software that came on your computer from the manufacturer! (MyWebSearch from Dell)
• and more...

There are thousands of ways your computer or smartphone could become infected with any number of these problems, some of which open the doors for others to come in as well.

Our professional staff is trained in knowing what to look for on your computer and knowing how to get rid of it. Once you have a virus, trying to remove it by loading an antivirus program is usually a futile exercise. Most good viruses are programmed to evade and disable antivirus programs if the virus was installed first.  You need a professional technician who can modify your computers registry, monitor system services, and look for the hidden clues that are always present.

Most virus infections can be cured in less than an hour with professional level tools available to our technicians. The virus scan itself can take longer depending on the depth of the infection, the size of your hard drive, and how many files have to be scanned, but our technicians work as fast as possible to get you running smooth again, often deploying multiple tools to attack viruses and spyware at the same time.

What do I do after the virus is gone?

Once all traces of viruses are removed, we will enable your pre-existing anti-virus application and make sure it's working properly. If you are a home user and don't have antivirus protection, we can provide you with some free Antivirus programs to help keep your computer safe. Businesses aren't able to get the same free software due to software licenses for commerical computers, but Twisted Networx has great pricing on professional grade solutions to meet your needs at the office too!